Total Loss Auto Adjuster

Shelter Insurance Companies•Little Rock, AR

1d•$23 - $29

About The Position

The Total Loss Auto Adjuster analyzes, evaluates, and settles insurance claims involving automobile material damage losses. The position determines the value of physical damage claims and negotiates settlements within prescribed authority, following established procedures and applicable legal and contractual obligations. The adjuster may also be assigned to catastrophe teams for auto losses and is required to evaluate and settle auto total loss claims.

Requirements

Excellent analytical, organizational, and decision-making skills.
Superior negotiation, communication, and customer service skills.
Ability to learn insurance policy coverage analysis and interpretation, and motor vehicle estimating, through on-the-job learning and claims training courses.
Strong technology skills, including keyboarding and familiarity with word processing software, electronic communications, automobile estimating software, and internet research.
Good basic but advancing knowledge of automobile repair.
Ability to acquire and maintain state licenses as applicable.
Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Nice To Haves

A minimum of two years of general business experience is preferred, preferably in an insurance setting, demonstrating organization, communication, negotiation, and decision-making experience.

Responsibilities

Analyze, evaluate, and settle insurance claims involving automobile material damage losses.
Determine the value of physical damage claims.
Negotiate settlements within prescribed limits of authority and in accordance with established procedures and legal and contractual obligations.
Evaluate and settle auto total loss claims.
May perform duties related to catastrophe teams for auto losses.