Total Loss Claims Adjuster

UNIVISTA HOLDINGS LLC • Miami Springs, FL

9d • $45,000 - $65,000 • Onsite

About The Position

Loyalty MGA is seeking an experienced bilingual auto insurance adjuster to work onsite in Miami, Florida. The role may involve handling claims in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units. The adjuster investigates and assesses claims, determines coverage, valuation, and exposure, maintains reserves, negotiates settlements, and works toward fair and timely resolutions while providing strong service to internal and external stakeholders.

Requirements

• High school diploma or GED; the qualifications section also accepts an equivalent.
• At least 6 months of claims handling or intake experience.
• Bilingual proficiency in English and Spanish.
• Valid all-lines 6-20 adjuster license.
• Must obtain and maintain an active insurance adjuster license as needed.
• Strong customer service and communication skills, including excellent verbal and written communication and the ability to clearly explain solutions.
• Basic proficiency in Microsoft Office.
• Strong problem-solving skills focused on timely and effective customer resolutions.
• Strong organizational and time-management skills, including the ability to manage multiple tasks.
• Professional and energetic demeanor, with the ability to thrive in a fast-paced environment and adapt to changing priorities.

Nice To Haves

• Active insurance adjuster license is preferred.
• Bachelor's degree in business or a related field is preferred.

Responsibilities

• Investigate and assess auto insurance claims across Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently, fairly, and in a timely manner.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide customer service to internal and external stakeholders.
• Negotiate settlements with claimants or their representatives to reach fair and equitable agreements.
• Follow ethical standards and guidelines when handling claims and interacting with stakeholders.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED