TOPS - Community Manager Specialist - Atlanta, GA

Asset Living•Atlanta, GA

3d•Onsite

About The Position

The TOPS Community Manager Specialist is a floating leadership role within Asset Living’s internal talent agency. The position provides short-term, 1–90 day, on-site operational leadership to communities experiencing staffing transitions, vacancies, new acquisitions, performance needs, or stabilization efforts. It carries the responsibilities of a standard Community Manager while supporting rapid deployment, site stabilization, and compliance with Asset Living’s policies, procedures, and service standards. The specialist must adapt quickly, assess operational gaps, and step into leadership roles with little transition time. Assignments may be in multifamily, affordable housing, build-to-rent, active adult, or student housing communities. Travel is required for assignments and other business activities, including travel within or outside the employee’s home state and trips involving flights or overnight stays. This is a safety-sensitive position and may be subject to additional compliance requirements. The job description is a guide rather than an all-inclusive or permanent list of duties; additional duties or responsibilities may be assigned.

Requirements

High school diploma required.
Two to four years of property management experience preferred.
Knowledge of Fair Housing and OSHA requirements.
Ability to learn and execute all on-site software functions.
Ability to travel as necessary, including travel by air and overnight stays.
Ability to adapt quickly and provide leadership with little transition time.

Nice To Haves

Bachelor’s degree preferred.
CAM or ARM certification preferred.

Responsibilities

Oversee daily operations at assigned communities in line with Community Manager expectations.
Ensure compliance with company policies, safety practices, fair housing requirements, and operational standards.
Conduct daily property walks, risk assessments, and quality checks.
Lead the community emergency response process while on assignment.
Provide short-term supervision, coaching, and direction to on-site staff to maintain operational continuity.
Support hiring, onboarding, and training as requested by Regional leadership.
Promote teamwork, stability, and performance during temporary leadership transitions.
Ensure timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting.
Support or prepare budgets and forecasts as assigned, identify trends, and recommend corrective actions.
Review and approve resident files, leases, renewals, and required documentation.
Ensure leasing and marketing strategies are carried out effectively, including closure rates, follow-up, documentation, and reporting.
Assist with resident satisfaction initiatives, retention efforts, and events.
Support leasing teams in meeting occupancy goals and stabilizing performance.
Monitor service-request turnaround times and ensure resident expectations are met.
Maintain property appearance standards through inspections and timely repair oversight.
Coordinate with maintenance staff, contractors, and vendors to ensure work is completed safely and efficiently.
Rapidly assess operational strengths, gaps, and priorities at each assignment to support continuity.
Provide leadership during transitions such as staff turnovers, manager vacancies, or property onboarding.
Model best practices as an Asset Living culture ambassador and reinforce departmental standards.
Travel as necessary to support property operations, training sessions, conferences, and other business-related activities.