Showroom Specialist Atlanta, GA

Cosentino•Atlanta, GA

2d•$50,000 - $60,000•Onsite

About The Position

Cosentino is seeking a City Center Specialist for its Atlanta, Georgia City Center showroom. City Centers serve the architecture and design community by showcasing Cosentino materials and brands and providing an inspirational experience for designers, end consumers, architects, and business partners. The specialist supports daily showroom operations, including guest relations, customer service, event coordination, and visits to customer accounts. The role identifies and develops sales leads at the showroom, partners with the local sales team to convert leads into sales and projects, and generates direct sales through relationships with designated accounts. The specialist also helps enhance Cosentino’s presence among local builders, architects, designers, and commercial customers, and proactively contacts clients to achieve individual and team goals. The position combines showroom sales and customer service with event planning, lead management, administrative work, and maintenance of the showroom. Duties may evolve with business needs, and additional duties may be assigned without prior notice or consent.

Requirements

At least 5 years of experience in sales.
At least 3 years of experience in a retail showroom environment providing excellent customer service, with a proven record of generating leads and converting them into sales.
Proven success in sales, marketing, and customer service.
High school diploma or GED.

Nice To Haves

At least 2 years of experience in the interior design industry.
Knowledge of the building or interior design market.
Bachelor’s degree in interior design, architecture, or a similar field.
Bilingual Spanish and English.

Responsibilities

Welcome and engage customers, provide a strong customer experience, and foster long-term relationships and brand loyalty.
Assist walk-in customers and customers arriving for showroom appointments.
Support customers face-to-face, by phone, and by email, explaining the benefits of the Cosentino brand.
Build relationships with local design firms through in-person visits and generate sales in line with assigned goals.
Prepare sample shipments, check material stock when requested, and flag potential stock issues to support the sales team.
Work with the City Manager and Showroom Managers to increase showroom traffic and generate leads.
Register showroom visits and leads in Salesforce, and ensure daily entry of customer visits.
Screen City Center leads received by phone and forward those with potential.
Plan events in advance, coordinate content, and ensure qualified attendance.
Execute events, including invitations, catering, logistics, publicity, and mailing.
Maintain the showroom in excellent condition, including cleaning furniture and equipment and arranging marketing materials.
Order and stock supplies, maintain equipment, and attend to visitors during regular operations and events.
Manage administrative tasks required for suppliers.
Visit designated customer accounts, develop relationships, and generate direct sales.
Proactively contact clients and identify business opportunities through showroom events and networking.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Short-term and long-term disability insurance.
Basic life and supplemental insurance.
Eligibility to enroll in the 401(k) retirement plan beginning the first of the month.
Monthly accrued vacation time, subject to company policy.
Five days of sick time.
Two floating holidays per year for full-time employees; employees hired after July 1 receive one floating holiday for that calendar year.
Base salary of $50,000–$60,000 plus a 15% annual bonus; a potential annual award may also depend on individual and company performance.