Showroom Specialist Atlanta, GA

Cosentino•Atlanta, GA

13h•Onsite

About The Position

Cosentino is hiring a Showroom Specialist for its City Center showroom in Atlanta, Georgia. The City Center serves the architecture and design community and provides an inspirational setting for designers, end consumers, architects, and other business partners to experience Cosentino’s materials and brands. The Showroom Specialist supports the showroom’s daily operations, including guest relations, customer service, event coordination, and visits to selected customer accounts. The role identifies and develops sales leads at the City Center, partners with the local sales team on follow-up and conversion, and generates direct sales through account relationships. The specialist also helps strengthen Cosentino’s presence among builders, architects, designers, and commercial customers, and proactively reaches out to clients to meet individual and team goals. The position combines customer-facing sales with showroom administration. It involves welcoming visitors, building relationships with local design firms, supporting sales activities, planning and executing events, recording visits and leads in Salesforce, and maintaining the showroom and its supplies and equipment. Duties may evolve with business needs, and additional tasks may be assigned.

Requirements

At least 5 years of experience in sales.
At least 3 years of experience in a retail showroom environment providing excellent customer service, with a track record of generating leads and converting them into sales.
High school diploma or GED.
Proven success in sales, marketing, and customer service.

Nice To Haves

At least 2 years of experience in the interior design industry.
Knowledge of the building or interior design market.
Bachelor’s degree in interior design, architecture, or a similar field.
Bilingual Spanish and English.

Responsibilities

Welcome and engage customers, assist walk-ins and appointment visitors, and provide a high-quality customer experience that fosters long-term relationships and brand loyalty.
Support customers face-to-face, by phone, and by email, explaining the benefits of the Cosentino brand.
Develop relationships with local design firms and manage those relationships through in-person visits outside the showroom.
Generate sales through customer accounts in line with assigned sales goals.
Identify showroom sales leads and work with the local sales team to support follow-up and conversion.
Prepare sample shipments, check material stock when requested, and flag potential stock issues to support the sales team.
Work with the City Manager and Showroom Managers to increase City Center traffic and generate leads.
Register customer visits and leads in Salesforce, including entering visits daily.
Filter City Center leads by phone and forward only those with potential.
Plan events in advance, coordinate content, and ensure attendees are qualified.
Execute events, including invitations, catering, logistics, publicity, and mailing.
Maintain the showroom in excellent condition, including cleanliness of furniture, equipment, and supplies and placement of marketing materials.
Order and stock showroom supplies, maintain equipment, and attend to visitors during daily operations and events.
Manage administrative tasks required for suppliers.
Perform additional duties as business needs evolve.

Benefits

Annual bonus opportunity of 15% of base salary, subject to individual and company performance and the terms of the Company’s plan.
Medical insurance.
Dental insurance.
Vision insurance.
Short-term and long-term disability insurance.
Basic life and supplemental insurance.
Eligibility to enroll in the 401(k) Retirement Plan, starting the first of the month.
Monthly-accrued vacation time, subject to Company policy.
Five days of sick time.
Two floating holidays per year for full-time employees; employees hired after July 1 receive one floating holiday for that calendar year.