Tool Applications Specialist

Nextpower•Fremont, CA

About The Position

The Tool Applications Specialist supports testing, validation, and field deployment of new tools, permanent fasteners, consumables, and related products. The role performs initial bench testing and Fit, Form, and Function (FFF) evaluations to assess product readiness for field trials, then supports trials from initial deployment through completion. The specialist connects field teams with the Tool leadership team by providing on-site training, collecting and reporting trial data, and addressing technical escalations in the field. The position requires hands-on mechanical aptitude, strong organizational and documentation skills, and the ability to manage multiple evaluations and trials simultaneously. Travel to project sites may reach 50%.

Requirements

Strong mechanical aptitude and hands-on troubleshooting ability.
Ability to use computers and learn software platforms for product documentation and project tracking.
Ability to prepare clear technical reports and maintain detailed, accurate records.
Ability to capture and organize photographs and videos for technical documentation.
Strong organizational skills and ability to manage multiple testing activities and field trials simultaneously.
Strong problem-solving and troubleshooting skills.
Strong written and verbal communication skills, including the ability to communicate technical findings to field personnel and leadership.
Ability to provide hands-on product and application training in a field environment.
Ability to work independently in laboratory and field environments.
Willingness and ability to travel up to 50%.

Nice To Haves

Experience with mechanical, industrial, construction, manufacturing, or similar equipment.
Knowledge of industrial tooling and permanent fastening systems.
Experience with product testing, validation, technical service, field support, or similar hands-on technical work.
Experience with Arena, Jira, or similar systems.
OSHA safety training or certification.

Responsibilities

Perform bench testing and evaluate new tools, permanent fasteners, consumables, and related products.
Conduct initial Fit, Form, and Function (FFF) evaluations to determine readiness for field trials.
Create and maintain FFF documentation in Arena, including test results, observations, photographs, videos, and supporting records.
Support field-trial launches by traveling to project sites, providing product and application training, and monitoring initial product performance.
Collect and document field-trial data, including MW completed, tool and fastener performance, consumable service life, issues, and follow-up actions.
Maintain a weekly log of active field trials and provide regular progress, performance, findings, and open-issue reports to the Tool leadership team.
Serve as a primary technical contact between field teams and the Tool team for active trials and field-related product concerns.
Travel to project sites to troubleshoot technical issues involving tools, fasteners, consumables, or installation applications, and implement corrective actions when possible.
For issues that cannot be resolved on site, collect and document information for further investigation, including photographs, videos, samples, test data, and field observations.
Manage Jira cards related to product testing, field trials, and follow-up activities.
Communicate trial progress, technical findings, product concerns, and required actions to field teams, Tool leadership, and supporting teams.