Tool Applications Specialist

Nextpower•Fremont, CA

10d•$80,000 - $90,000

About The Position

The Tool Applications Specialist performs testing, validation, and field support for new tools, permanent fasteners, consumables, and related products. The role conducts initial bench testing and Fit, Form, and Function (FFF) evaluations to determine readiness for field trials, then supports trials from deployment through completion. The specialist connects field teams with the Tool leadership team by providing on-site training, collecting and reporting trial data, and assisting with technical escalations. The position requires hands-on mechanical aptitude, strong organization and documentation skills, and the ability to manage multiple product evaluations and field trials at once. Travel to project sites may reach 50%.

Requirements

Strong mechanical aptitude and hands-on troubleshooting ability.
Ability to use computers and learn software platforms for product documentation and project tracking.
Ability to prepare clear technical reports and maintain detailed, accurate records.
Ability to capture and organize photographs and videos for technical documentation.
Strong organizational skills and ability to manage multiple testing activities and field trials simultaneously.
Strong problem-solving and troubleshooting skills.
Strong written and verbal communication skills, including communicating technical findings to field personnel and leadership.
Ability to provide hands-on product and application training in a field environment.
Ability to work independently in laboratory and field environments.
Willingness and ability to travel up to 50%.

Nice To Haves

Experience working with mechanical, industrial, construction, manufacturing, or similar equipment.
Knowledge of industrial tooling and permanent fastening systems.
Experience with product testing, validation, technical service, field support, or similar hands-on technical work.
Experience with Arena, Jira, or similar systems.
OSHA safety training or certification.

Responsibilities

Perform bench testing and evaluation of new tools, permanent fasteners, consumables, and related products.
Conduct initial Fit, Form, and Function (FFF) evaluations to determine product readiness for field trials.
Create and maintain FFF documentation in Arena, including test results, observations, photographs, videos, and supporting documentation.
Support field-trial launches by traveling to project sites, providing product and application training, and monitoring initial performance.
Collect and document field-trial data, including MW completed, tool and fastener performance, consumable service life, issues, and follow-up actions.
Maintain a weekly log of active field trials and provide regular status reports to the Tool leadership team.
Serve as a primary technical contact between field teams and the Tool team for active trials and field-related product concerns.
Travel to project sites to troubleshoot technical issues involving tools, fasteners, consumables, or installation applications and implement corrective actions when possible.
For issues that cannot be resolved on site, collect and document information for further investigation, including photographs, videos, samples, test data, and field observations.
Manage Jira cards associated with product testing, field trials, and follow-up activities.
Maintain clear communication with field teams, Tool leadership, and supporting teams regarding trial progress, technical findings, product concerns, and required actions.