Toll Collector

Cameron County•San Benito, TX

3d•Onsite

About The Position

The Toll Collector performs clerical work supporting the County’s international bridge operations and related accounting or financial functions. The role collects tolls from motor vehicles and pedestrians crossing between Mexico and the United States, classifies vehicles, uses computerized toll-recording equipment, and processes cash receipts. It also includes routine account reconciliation, maintaining records, and responding to questions about accounting and bridge procedures. The position works on an assigned rotating shift and may be required to work a different or additional shift to cover another toll collector’s absence. Duties also include providing security for bridge personnel and facilities, assisting vault personnel with cash and coin counts, directing traffic near toll booths, and providing information about bridge functions and policies. The position is subject to a six-month probationary period before Civil Service eligibility and requires taking a Civil Service Toll Collector’s Exam.

Requirements

High school diploma or GED.
Two years of experience performing cash-handling and/or fiscal-control work, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Must submit to a Civil Service Toll Collector’s Exam.
Must complete a six-month probationary period before Civil Service eligibility.

Responsibilities

Collect toll fees from motor vehicles and pedestrians crossing into Mexico and classify vehicles to collect the appropriate toll.
Use computerized toll-recording equipment to process collections and serve bridge customers in a friendly, courteous, and polite manner.
Count cash collected during the assigned tour of duty and submit it, along with a cash-receipts report, to the cashier.
Work assigned rotating shifts and, when needed, cover a different or additional shift due to another toll collector’s absence.
Provide security for personnel and facilities of the County’s International Bridge System.
Assist vault personnel with coin and cash counts.
Direct and coordinate traffic approaching the toll booth area.
Provide information and assistance about bridge functions to employees, managers, vendors, citizens, local businesses, and other interested parties.
Act as a liaison between supervisors, vendors, and other departments regarding bridge policies and activities.
Explain policies and procedures.
Perform routine account reconciliation, identify corrective actions to resolve discrepancies, answer accounting questions, and maintain accounting documents and records.
Perform other related duties as required.