Senior Toll Specialist
About The Position
RK&K is seeking a motivated, detail-oriented Senior Toll Specialist to join its tolling department. The role requires thorough knowledge of tolling, including planning, analysis, design, roadside toll collection and back-office systems, tolling infrastructure and system implementation, tolling policy and business rules, customer service center operations, and other aspects of tolling. This is a remote position. The Senior Toll Specialist provides technical, operational, and data analytics support across projects. The role contributes to toll-system planning, design, implementation, procurement, testing, and performance reporting, helping clients achieve effective tolling outcomes.
Requirements
- Minimum of ten years of technical and/or operational experience working with DOTs and toll agencies.
- Highly competent oral and written communication skills.
- An attitude and commitment to being an active participant in company growth and success.
- Demonstrated experience in toll infrastructure, roadside and back-office systems, customer service center operations, and supporting systems.
Responsibilities
- Provide technical, operational, and data analytics support on projects.
- Prepare and/or perform technical reviews of toll-system requirements and designs, planning studies, engineering analyses, test plans, and Concepts of Operations.
- Assist in designing and developing tolling concepts and reports, including requirements analysis, technology review and selection, toll equipment specifications, and back-office communications and operating systems.
- Support development and review of system integration plans, testing procedures, and commissioning documentation for toll systems.
- Assist with implementation of tolling systems and IT systems.
- Assist in developing procurement documentation for tolling clients, including technical, functional, and operational specifications.
- Research industry best practices and leading-edge approaches to enhance client outcomes.
- Help develop and implement key performance indicator (KPI) reporting tools for toll vendor contracts on various tolling projects.
Benefits
- Paid time off
- Tuition reimbursement
- Health, dental, vision, life, and disability insurance
- Paid parental leave
- Wellness programs
- Employee resource groups
- Career development
- Matching 401(k) plan
- Paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
