To-Go

Texas Roadhouse•Thornton, CO
•Onsite

About The Position

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, uphold food quality and service standards, and provide To-Go guests with the same Legendary Food and Legendary Service as dine-in guests. The role involves welcoming guests, answering calls and taking orders, coordinating with restaurant staff, packaging orders accurately, and processing To-Go transactions. Roadies are paid weekly. The company describes a fun culture with flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. Eligible Roadies with at least one year of service may receive a total rewards package, subject to benefit eligibility requirements.

Responsibilities

  • Give guests a legendary welcome and goodbye when they place or pick up an order.
  • Use proper phone etiquette when answering calls and taking orders.
  • Know the menu to accurately take and place orders.
  • Organize and package orders accurately.
  • Work collaboratively with Back of House staff to complete orders.
  • Partner with Restaurant Managers on quote times and accurately communicate expected order completion times to guests.
  • Understand the online and mobile app ordering systems.
  • Use the POS system accurately to place orders and process To-Go sales, gift card sales, and cash and credit card transactions.
  • Follow proper safety and sanitation procedures.
  • Exhibit teamwork at all times.

Benefits

  • Flexible work schedules
  • Restaurant discounts
  • Friendly competitions
  • Recognition
  • Formal training
  • Career growth opportunities
  • Weekly pay
  • Choice of medical plans
  • Dental and vision insurance
  • Tuition reimbursement up to $5,250 annually
  • Paid vacation time
  • Short-term disability
  • Life, accident, and critical illness insurance
  • Identity theft protection
  • Employee assistance program
  • Business travel insurance
  • Annual holiday bonus
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