To-Go

Texas Roadhouse•Salisbury, NC

About The Position

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, uphold high standards of food quality and service, and provide To-Go guests with the same Legendary Food and Legendary Service as dine-in guests. The role involves welcoming guests, answering calls and taking orders, coordinating with kitchen staff and managers, packaging orders accurately, processing sales and payments, and following safety and sanitation procedures.

Responsibilities

  • Provide guests with a welcoming greeting and goodbye when they place or pick up an order.
  • Use proper phone etiquette when answering calls and taking orders.
  • Know the menu well enough to accurately take and place orders.
  • Organize and package orders accurately.
  • Work collaboratively with Back of House staff to complete orders.
  • Partner with Restaurant Managers on quote times and accurately communicate order completion estimates to guests.
  • Understand the online and mobile app ordering systems.
  • Use the point of sale (POS) system to place orders and process To-Go sales, gift card sales, and cash and credit card transactions.
  • Follow proper safety and sanitation procedures.
  • Demonstrate teamwork at all times.

Benefits

  • Flexible work schedules
  • Restaurant discounts
  • Friendly competitions
  • Recognition
  • Formal training
  • Career growth opportunities
  • Weekly pay
  • Access after one year of service, subject to benefit eligibility requirements, to a total rewards package that includes medical plans, dental and vision insurance, tuition reimbursement up to $5,250 annually, paid vacation time, short-term disability, life, accident and critical illness insurance, identity theft protection, an employee assistance program, business travel insurance, and an annual holiday bonus
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