To-Go

Texas Roadhouse•Anderson, IN

About The Position

Texas Roadhouse is seeking a To-Go Roadie to support carry-out operations, uphold food quality and service standards, and provide To-Go guests with the same Legendary Food and Legendary Service as dine-in guests. The role involves welcoming guests, taking and processing orders accurately, coordinating with restaurant staff, and following safety and sanitation procedures. Texas Roadhouse describes its culture as fun and offers flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. Roadies are paid weekly. After one year of service, eligible Roadies may receive a total rewards package that includes medical plans, dental and vision insurance, tuition reimbursement, paid vacation, disability and other insurance, identity theft protection, an employee assistance program, business travel insurance, and an annual holiday bonus.

Responsibilities

Give guests a legendary welcome and goodbye when they place or pick up orders.
Use proper phone etiquette when answering calls and taking orders.
Know the menu to take and place orders accurately.
Organize and package orders accurately.
Collaborate with Back of House staff to complete orders.
Partner with Restaurant Managers on quote times and accurately communicate expected order completion times to guests.
Understand the online and mobile app ordering systems.
Use the point of sale (POS) system accurately to place orders and process To-Go sales, gift card sales, and cash or credit card transactions.
Follow proper safety and sanitation procedures.
Exhibit teamwork at all times.