TLC Instructional Designer
About The Position
The TLC Instructional Designer leads the creation of high-impact learning experiences from research and design through development, delivery, and evaluation. The role researches complex or unfamiliar topics, applies adult learning principles, and creates accurate, engaging digital learning content aligned with industry best practices, organizational needs, and business goals. The designer builds courses using tools such as Articulate Storyline and Rise, develops assessment and evaluation tools, uses learner feedback to improve instruction, and stays current with emerging instructional design, facilitation, technology, and visual learning practices. The position also owns assigned learning projects and supports project planning, timelines, resource allocation, and workflow improvement. It involves contracting, scoping, and delivering learning projects with clients; collaborating with cross-functional teams and the instructional design team; and facilitating in-person and virtual Train-the-Trainer sessions. The role works with the ISD manager to improve processes, content quality, operational efficiency, and client satisfaction.
Requirements
- Bachelor's degree, or a combination of education and/or additional job-related experience in lieu of the degree.
- At least 2–3 years of experience in instructional design, learning development, or a related learning and development role.
Nice To Haves
- Relevant master's degree.
Responsibilities
- Research unfamiliar topics and concepts to create comprehensive, accurate, and engaging learning experiences.
- Design and develop innovative learning content in accordance with instructional design best practices.
- Develop and deploy assessment and evaluation tools, and use insights to improve instructional strategies.
- Use learner feedback to assess and improve instructional materials and learning outcomes.
- Stay current on trends and best practices in instructional design, facilitation, technology, and visual learning tools, and incorporate relevant innovations into TLC deliverables.
- Identify learning strategies suited to project goals, learner needs, and performance outcomes.
- Own assigned learning projects, identify opportunities to improve work and outcomes, and communicate bandwidth availability to the ISD manager.
- Assist with project plans, resource allocation, timeline management, and workflow optimization.
- Identify workflow inefficiencies and work with the team to improve productivity and client satisfaction.
- Work with the ISD manager to refine processes that improve content quality, operational efficiency, and client satisfaction.
- Address project challenges proactively with solution-oriented approaches to keep projects on track and maintain quality standards.
- Collaborate with clients to contract, scope, and deliver learning projects aligned with performance objectives and business goals.
- Collaborate with cross-functional teams to plan, design, develop, and deliver effective digital learning offerings.
- Provide constructive feedback and support accountability and continuous improvement within the Instructional Design Team.
- Facilitate in-person and virtual Train-the-Trainer sessions and recommend improvements to training outcomes.
- Seek feedback, analyze results, and apply insights to optimize learning initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
