TLC Instructional Designer

CommonSpirit Health•Chicago, IL

About The Position

The TLC Instructional Designer leads the creation of high-impact learning experiences from research and design through development, delivery, and evaluation. The role researches complex or unfamiliar topics, applies adult learning theory, and develops engaging, accurate digital learning content aligned with industry best practices, organizational needs, learner needs, performance outcomes, and business goals. The position supports the development of instructional content and assessments, uses learner feedback and evaluation results to improve materials and instructional strategies, and stays current on relevant trends in instructional design, facilitation, technology, and visual learning tools. It also owns learning projects, supports project planning and timelines, identifies workflow improvements, and addresses project challenges to maintain quality and delivery. The Instructional Designer collaborates with clients and cross-functional teams to scope and deliver learning projects, works with the Instructional Design Team to foster constructive feedback and accountability, and facilitates Train-the-Trainer sessions both in person and virtually.

Requirements

Bachelor’s degree, or a combination of education and/or additional job-related experience in lieu of the degree.
At least 2–3 years of experience in instructional design, learning development, or a related learning and development role.
Instructional design expertise and strong project ownership.

Nice To Haves

Relevant master’s degree.

Responsibilities

Research unfamiliar topics and concepts to create comprehensive, accurate, and engaging learning experiences aligned with industry best practices and organizational needs.
Support the design and development of innovative, engaging learning content.
Assist in developing and deploying assessment and evaluation tools, and use insights to improve instructional strategies.
Use learner feedback to assess and improve instructional materials and learning outcomes.
Stay current on instructional design, facilitation, technology, and visual learning trends and incorporate relevant innovations into TLC deliverables.
Identify learning strategies based on project goals, learner needs, and performance outcomes.
Own personal learning projects, identify opportunities to improve work and outcomes, and communicate bandwidth availability to the ISD manager.
Assist with project plans, resource allocation, timeline management, and workflow optimization.
Identify workflow inefficiencies and collaborate with the team on improvements to productivity and client satisfaction.
Work with the ISD manager to refine processes that improve content quality, operational efficiency, and client satisfaction.
Proactively address project challenges with solution-oriented approaches to keep projects on track and maintain quality.
Collaborate with clients to scope and deliver learning projects aligned with performance objectives and business goals.
Work with cross-functional teams to plan, design, develop, and deliver digital learning offerings.
Provide constructive feedback and promote accountability and continuous improvement within the Instructional Design Team.
Facilitate in-person and virtual Train-the-Trainer sessions and recommend improvements to training outcomes.
Seek feedback, analyze results, and apply insights to optimize learning initiatives.