Titles Specialist

BMO • Billings, MT

6d • $41,500 - $65,500

About The Position

The Titles Specialist performs operational activities related to managing collateral, following established policies, procedures, and regulations. Activities may include safekeeping, tracking and reporting, perfections, continuations, and releases. The role processes routine requests and transactions within service-level agreements, maintains accurate records and documentation, and provides timely, knowledgeable responses to internal and external stakeholders.

The specialist analyzes data and operational issues, resolves problems or escalates them as needed, and may support or advise more junior staff. The role also supports change execution and sustainment, reconciles information, and maintains an understanding of applicable regulatory requirements and operational risks. In carrying out the role, the specialist applies BMO’s Risk Management Framework and makes sound, risk-informed decisions in accordance with business strategy, approved risk appetite, policies, laws, and regulations.

Requirements

• Typically 2–3 years of relevant experience.
• Good knowledge and experience using relevant systems and technology.
• Good understanding of the business unit’s key products and services, processes, and controls.
• Good knowledge of business risk and regulatory requirements.
• Good prioritization skills.
• Good customer service skills.
• Good PC skills, including MS Word, Excel, and PowerPoint.
• Specialized knowledge.
• Good verbal and written communication skills.
• Good organizational skills.
• Good collaboration and teamwork skills.
• Good analytical and problem-solving skills.

Nice To Haves

• A post-secondary degree in a related field of study is desirable; an equivalent combination of education and experience is also acceptable.

Responsibilities

• Perform operational processes related to the collateral being managed, potentially including safekeeping, tracking and reporting, perfections, continuations, and releases.
• Collaborate with internal and external stakeholders to deliver business objectives and respond to their questions and requests.
• Analyze data, information, and issues to provide insights, recommend actions, and resolve problems or escalate them as required.
• Support change management activities, typically focused on execution and sustainment.
• Organize work information and check and reconcile documentation to ensure accuracy and completeness.
• Process routine service requests, transactions, queries, and other activities within applicable service-level agreements.
• Ensure transactions and services are processed accurately and promptly while managing regulatory and risk controls.
• Follow documented policies and procedures and meet service-level agreements in day-to-day work.
• Maintain an understanding of regulatory requirements and operational risks, and take appropriate actions to maintain operational integrity.
• Complete complex and varied tasks within established rules and limits, including handling escalations from other employees when applicable.
• Apply BMO’s Risk Management Framework and make sound, risk-informed decisions consistent with business strategy, approved risk appetite, applicable policies, laws, and regulations.
• Take on broader work or accountabilities as assigned.

Benefits

• Health insurance
• Tuition reimbursement
• Accident insurance
• Life insurance
• Retirement savings plans
• Performance-based incentives and discretionary bonuses may be included, depending on the position’s pay type.
• Other perks and rewards may be included.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed