Titles Specialist

Bank of Montreal•Billings, MT

About The Position

The Titles Specialist delivers operational processes related to managing collateral, in accordance with established policies, procedures, and regulations. Activities may include safekeeping, tracking and reporting, perfections, continuations, and releases. The role collaborates with internal and external stakeholders, analyzes information to provide insights and recommendations, resolves or escalates issues, and supports change execution and sustainment. It may also serve as a problem-solving resource for more junior staff. The specialist executes routine service requests, transactions, and queries within service level agreements; processes activities accurately and on time; and follows documented procedures and regulatory and risk controls. The role may focus on a specialized product or functional area, respond to stakeholder questions, reconcile information and documentation, and maintain an understanding of operational risks and regulatory requirements. It handles complex tasks within established limits, including escalations, and applies BMO’s Risk Management Framework and approved Risk Appetite to make informed decisions that protect the bank and comply with applicable policies and laws.

Requirements

  • Typically 2–3 years of relevant experience.
  • Good knowledge and experience using relevant systems and technology.
  • Good knowledge of the business unit’s key products and services, processes, and controls.
  • Good knowledge of business risk and regulatory requirements.
  • Good prioritization skills.
  • Good customer service skills.
  • Good PC skills, including MS Word, Excel, and PowerPoint.
  • Good verbal and written communication skills.
  • Good organization skills.
  • Good collaboration and teamwork skills.
  • Good analytical and problem-solving skills.

Nice To Haves

  • A post-secondary degree in a related field of study is desirable; an equivalent combination of education and experience may also qualify.

Responsibilities

  • Manage collateral-related operational processes, which may include safekeeping, tracking and reporting, perfections, continuations, and releases.
  • Collaborate with internal and external stakeholders to deliver business objectives and respond to questions and requests.
  • Analyze data and information to provide insights and recommendations; identify, analyze, and resolve issues or escalate them as needed.
  • Support change management activities, particularly execution and sustainment.
  • Organize work information and check and reconcile documentation for accuracy and completeness.
  • Execute routine service requests, transactions, queries, and other activities within applicable service level agreements.
  • Process transactions and services accurately and promptly while managing regulatory and risk controls.
  • Follow documented policies and procedures and maintain operational integrity and compliance with relevant requirements.
  • Handle complex tasks within established rules and limits, including escalations from other employees, and determine appropriate next steps.
  • Apply BMO’s Risk Management Framework and make sound, risk-informed decisions consistent with business strategy, approved Risk Appetite, policies, laws, and regulations.
  • Perform other broader work or accountabilities as assigned.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives, discretionary bonuses, and other perks and rewards may be included in total compensation, depending on pay type.
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