Title Specialist I (Manheim)

Cox Enterprises • Fredericksburg, VA

2d • $20 - $30 • Onsite

About The Position

The Title Specialist I processes and reassigns titles for vehicles sold by auction. The role examines vehicle titles for accuracy and compliance with requirements, verifies that titles are acceptable in the state where they are filed, reports discrepancies, and resolves title issues by working with customers or accounts. It also involves obtaining outstanding titles from sellers, supporting auction sale-day transactions and settlement balancing, verifying in-lane purchases, maintaining client information, and providing customer service and front-counter coverage.

This is an onsite position in an office setting, with no remote option. The scheduled hours are Monday through Wednesday, 8:00 a.m. to 4:30 p.m.; Thursday, 8:00 a.m. to 5:00 p.m.; and Friday, 8:00 a.m. to 3:00 p.m. Travel or overtime may be required as business needs dictate. The hourly pay range is $19.90–$29.81, with possible additional commission or incentive compensation. Employment is contingent on passing a pre-employment drug test. The role requires current U.S. work authorization without current or future sponsorship.

Requirements

• Two or more years of related experience in the auction industry or at the DMV.
• Previous vehicle title experience and title handling.
• Ability to recognize title brands and other relevant title notations.
• Effective communication skills.
• Good problem-solving and organizational skills.
• Valid driver’s license and safe driving record.
• One of the stated qualification paths: high school diploma/GED and three years of related experience; a degree or certification beyond high school/GED in a related discipline and up to one year of experience; or five years of related experience.
• Ability to bend and lift 10 pounds or less.
• Current authorization to work in the United States for any employer, without current or future sponsorship.

Nice To Haves

• Strong organizational skills and close attention to detail.
• Proficiency typing and using a 10-key keypad.
• Willingness to become a Notary.

Responsibilities

• Process and reassign titles for vehicles sold by auction.
• Examine titles for accuracy and compliance with specified requirements; verify acceptance in the state where the title is filed and report discrepancies.
• Resolve title issues by interacting with customers or accounts.
• Run 30-day outstanding-title reports for consignment vehicles sold without titles and contact sellers to obtain the titles.
• Process sale-day transactions using AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access or add client information through Auction Access.
• Assist with sale-day settlement balancing.
• Ensure front-counter coverage.
• Demonstrate commitment to client satisfaction by modeling Cox culture behaviors.
• Perform other duties as assigned by management.
• Travel or work overtime when business needs dictate.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning.
• Potential paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED