Title Specialist I (Manheim)
About The Position
Cox Automotive is seeking a Title Specialist I to process and re-assign titles for vehicles sold by auction. This role involves examining vehicle titles for accuracy and conformity to specified requirements, verifying their acceptance in the state for which they are filed, and reporting any discrepancies. The Title Specialist will also resolve title issues through customer interactions, manage outstanding title reports, and perform various sale day transactions and customer service duties. This position requires a commitment to client satisfaction and adherence to Cox culture behaviors.
Requirements
- Two or more years of related experience required in the auction industry or at the DMV.
- Effective communication skills required.
- Must possess good problem-solving and organizational skills.
- Valid driver’s license and safe driving record required.
- Previous vehicle title experience and title handling are required.
- Ability to recognize title brands and other relevant notations related to titles is a requirement.
- Bending and light lifting 10 lbs. or less required.
- High School Diploma/GED and 3 years’ experience in a related field.
- OR any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
- OR 5 years’ experience in a related field.
- Must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Nice To Haves
- Must have strong organizational skills and be very detail-oriented.
- Ability to type and use 10-key proficiently required.
- Sitting and standing for extended periods of time.
- Extensive detail handwritten and computer work.
- Willingness to become a Notary is desired.
Responsibilities
- Process and re-assign titles for vehicle sold by auction.
- Examine vehicle title for accuracy and conformity to specified requirements.
- Verify acceptance of the title in the state for which it is filed.
- Confirm accuracy and report any discrepancies.
- Resolve Title issues through interactions with customers or accounts.
- Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
- Perform other duties such as processing sale day transactions using the AS400 and provide customer service.
- Verify purchases in-lane using the DVR.
- Access and or add client information from Auction Access.
- Assist in sale day Settlement balancing.
- Ensure Front counter coverage.
- Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.
- Perform other duties as assigned by Management.
- May be required to travel and or work overtime as business needs dictate.
Benefits
- Sixteen hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
