Title Specialist I (Manheim)

Cox Enterprises•Belcamp, MD

2d•$18 - $27•Onsite

About The Position

Cox Automotive is hiring an entry-level Title Specialist I to support vehicle title processing and resolution for auction sales. The role focuses on reviewing titles, learning state-specific titling regulations, resolving basic title issues, and maintaining accurate records. The position is onsite at a specified Cox location, with no remote option, and does not require travel. The schedule is Monday through Wednesday, 8:30 a.m.–5:00 p.m.; Thursday, 8:00 a.m.–5:00 p.m.; and Friday, 8:30 a.m.–3:00 p.m. The hourly base pay range is $18.22–$27.36, with possible additional commission or incentive compensation. Employment is contingent on clearing a pre-employment drug test. The company does not currently test for marijuana before employment for this position, but prohibits use or influence of drugs illegal under federal or state law during work hours or on company property or in company vehicles.

Requirements

High school diploma or GED.
Generally less than 2 years of related experience.
Strong attention to detail and organizational skills.
Effective communication and customer service skills.

Nice To Haves

Prior experience in administrative, automotive, or customer service environments.

Responsibilities

Examine vehicle titles for accuracy, completeness, and conformity with state requirements.
Verify VINs, odometer readings, lien releases, negotiability, and potential alterations.
Maintain working knowledge of DMV laws and titling regulations across multiple states.
Identify, assess, and report potential title discrepancies or fraud.
Resolve title issues by interacting with customers, dealers, lenders, and regulatory agencies.
Communicate about outstanding titles, required documentation, and resolution timelines.
Support negotiation and resolution of title-related sale issues when needed.
Update and maintain accurate records in title management systems and internal platforms.
Process exception queues, outstanding title reports, and aging titles.
Perform audits, documentation tracking, and reporting as required.
Support sale-day and post-sale title activities as assigned.
Process and reassign titles for auction vehicle sales.
Assist with outstanding title reports and seller follow-up.
Support sale-day transactions and audits.
Follow safety procedures and model safe behaviors.
Perform other duties as assigned.

Benefits

At least 16 hours of paid time off each month.
Seven paid holidays per calendar year.
Bereavement leave.
Time off to vote.
Jury duty leave.
Volunteer time off.
Military leave.
Parental leave.
Health care insurance, which may include medical, dental, and vision coverage.
Retirement planning with a 401(k).
Paid days off, which may include sick leave, flexible vacation, wellness days, and/or PTO.