Title Specialist I (Manheim)

Cox Communications • Belcamp, MD

9h • Onsite

About The Position

Cox Automotive is hiring an entry-level Title Specialist I to support vehicle title processing and resolution for auction sales. The role focuses on foundational title processing, learning state regulations, and assisting with basic title resolution activities. The position is onsite at a specified Cox location and has a day-shift schedule: Monday through Wednesday, 8:30 a.m. to 5:00 p.m.; Thursday, 8:00 a.m. to 5:00 p.m.; and Friday, 8:30 a.m. to 3:00 p.m. The hourly base pay range is $18.22–$27.36, with the possibility of additional commission or incentive compensation. Candidates must clear a pre-employment drug test. Marijuana is not currently included in Cox Automotive’s pre-employment drug test for this position, but the company prohibits possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles. Applicants must already be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Requirements

• High school diploma or GED.
• Generally less than 2 years of related experience.
• Strong attention to detail and organizational skills.
• Effective communication and customer service skills.
• Must clear a pre-employment drug test.
• Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Prior experience in administrative, automotive, or customer service environments.

Responsibilities

• Examine vehicle titles for accuracy, completeness, and compliance with state requirements.
• Verify VINs, odometer readings, lien releases, negotiability, and alterations.
• Maintain working knowledge of DMV laws and titling regulations across multiple states.
• Identify, assess, and report potential title discrepancies or fraud.
• Resolve title issues by interacting with customers, dealers, lenders, and regulatory agencies.
• Communicate about outstanding titles, required documentation, and resolution timelines.
• Support negotiation and resolution of title-related sale issues when needed.
• Update and maintain accurate records in title management systems and internal platforms.
• Process exception queues, outstanding title reports, and aging titles.
• Perform audits, documentation tracking, and reporting as required.
• Support sale-day and post-sale title activities as assigned.
• Follow safety procedures and model safe behaviors.
• Process and reassign titles for auction vehicle sales.
• Review titles for accuracy and completeness.
• Assist with outstanding title reports and seller follow-up.
• Support sale-day transactions and audits.
• Perform other duties as assigned.

Benefits

• At least sixteen hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• May include medical, dental, and vision insurance.
• May include 401(k) retirement planning.
• May include sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED