Title Officer Bilingual (Contract - 6 months)
About The Position
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. En tant qu'agent(e) d'opérations bilingue, vous offrirez un service à la clientèle de premier ordre à nos clients en répondant à toutes leurs demandes dans les délais prescrits, vous préparerez des documents juridiques liés aux transactions hypothécaires et vous veillerez à la clôture des transactions. Ce poste convient idéalement à une personne qui aimerait se joindre à une entreprise qui a créé une atmosphère de travail unique et qui propose des défis, et offre des occasions de perfectionnement personnel et professionnel dans un environnement axé sur l'équipe. As a Bilingual Title Officer, you will provide superior customer service to our clients responding to all inquiries within specified timeframes, prepare legal documents for mortgage transactions and ensure transactions closings are met. This role is ideally suited to an individual who would like to join a company that has created a unique working atmosphere that offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment.
Requirements
- Exceptional phone manner with strong communications and interpersonal skills.
- Proven ability to problem solve and prioritize issues.
- Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
- Detail oriented and proven ability to multi-task in a fast-paced environment.
- Ability to exercise good judgment in protecting confidential information.
- Intermediate computer skills in MS Office and Outlook.
- Candidates must be flexible to work a regular rotating late shift up to 7:00 pm (AST).
Nice To Haves
- Graduate of a law clerk/legal admin program or equivalent experience will be considered an asset
Responsibilities
- Provide superior customer service to our clients via portal, email and phone responding to all inquiries within specified timeframes.
- Develop internal and external partnerships to enhance overall customer service experience.
- Manage all issues and title discrepancies with the Lender representative (lender, mortgage specialist etc.)
- Manage day to day tasks in accordance to our corporate policies
- Prepare applicable documents as per respective lender program requirements.
- Working collaboratively with our external clients such as lenders, notaries and brokers
Benefits
- Employee and Family Assistance Program (EFAP)
- Wellness Essentials
- Group retirement savings plan with company match
- Paid holidays
- Generous paid time off
- Paid volunteer opportunities
- Charitable donation matching
- Employee recognition programs that include referral incentives
- Potential for performance-based incentives
- The opportunity to participate in our stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
