Title & Insurance Specialist

PACCAR • Lewisville, TX

4d • Onsite

About The Position

PACCAR Financial is hiring a Title & Insurance Specialist based in Lewisville, Texas. The role completes title follow-ups, corrections, and filings for new and repossession titles, and assists with releasing titles to the Used Equipment Sales Department, including truck centers and end users. The specialist also develops a state reference to standardize guidance on title applications, electronic titles, title corrections, and repossession-title requirements. In addition, the role handles incoming insurance mail and follows up with end-user customers and agencies regarding expired insurance certificates and cancellations. The schedule is Monday through Friday, 9:00 AM to 6:00 PM CST, to provide coverage coast to coast.

Requirements

• High school diploma required.
• At least two years of administrative support experience, preferably in a transportation services environment.
• Strong PC skills, specifically Microsoft Word, Excel, PowerPoint, and other programs.
• Good organizational skills and strong attention to detail.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Good interpersonal skills and a strong customer service orientation.
• Ability to interact with all levels of management.
• Strong analytical skills and problem-solving ability.

Nice To Haves

• Bachelor's degree preferred.
• Administrative support experience in a transportation services environment preferred.

Responsibilities

• Review new titles for accuracy and enter information into required systems.
• Conduct initial title follow-ups by telephone, email, or written correspondence with dealers, end-user customers, state DMVs, and others.
• Prepare title applications for new and repossession titles.
• Reassign and release paid-out titles.
• File and scan perfected titles.
• Complete title correction packages and follow-up duties.
• Assist with Dealer Title Services.
• Log incoming insurance mail.
• Address and resolve insurance cancellations.
• Prioritize follow-up on expired policies with customers and insurance agencies.
• File insurance certificates in Docuware.
• Create a state reference covering title applications, electronic titles, title corrections, and state requirements for repossession titles.
• Perform special projects as assigned.

Benefits

• Competitive salary
• 401(k) with up to a 5% company match
• Fully funded pension plan providing monthly benefits after retirement
• At least 10 paid vacation days
• 12 paid holidays
• Sick leave
• Tuition reimbursement for continued education
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Paid short- and long-term disability program
• Life insurance
• Accidental death and dismemberment insurance
• Employee assistance program services, including wellness plans, estate planning, and financial counseling
• Growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED