Title & Insurance Administrator - Full Time
About The Position
1st MidAmerica is seeking a motivated, member-oriented Title & Insurance Administrator to examine and process title and insurance documents in a compliant manner. The role helps protect the credit union from potential losses related to uninsured collateral or unclear title documentation. The administrator processes title work for direct loans, coordinates lienholder registration with state and local offices, issues temporary and permanent license plates, and tracks title work to ensure loans and collateral are properly maintained. The position also involves processing tax documents and fees, monitoring lien perfection, balancing general ledger accounts, maintaining records for total-loss loans, coordinating cancellation of backend products with vendors, producing Letters of Guarantee, and filing UCC forms for non-titled collateral. The administrator provides member service, resolves inquiries, and ensures compliance with policies and regulations. The role is based in East Alton, Illinois, and may require travel to different credit union locations as determined by management.
Requirements
- High school diploma or equivalent.
- Two to four years of similar or related experience.
- Excellent customer service experience.
- Strong communication skills.
- Attention to detail.
- Ability to work and travel to different credit union locations as determined by management.
Nice To Haves
- Knowledge of the title application process and vehicle registration and licensing.
Responsibilities
- Process members’ title work for direct loans in various situations.
- Submit title work to appropriate state and local offices to ensure the credit union is properly recorded as lienholder.
- Issue temporary and permanent license plates.
- Monitor and track title work received by branch staff to ensure loans and collateral are properly maintained.
- Submit required tax documents and fees to appropriate state and local offices.
- Maintain a Quality Assurance Process to monitor timely and accurate lien perfection.
- Balance applicable general ledger accounts daily and monthly.
- Maintain records of known total-loss loans and work with vendors to cancel backend products and provide documentation as needed.
- Produce Letters of Guarantee as necessary.
- File Uniform Commercial Code (UCC) forms with the local agency for non-titled collateral.
- Provide excellent member service and resolve inquiries.
- Ensure compliance with policies and regulations.
Benefits
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
