Insurance Administrator

Walker & Dunlop•Bethesda, MD

2d•$50,000 - $60,000•Hybrid

About The Position

The Insurance Administrator assists with analyzing insurance coverage compliance for commercial loans in accordance with investor guidelines. The role is part of Walker & Dunlop’s Servicing - GSE Insurance Compliance department, which supports loans originated by Walker & Dunlop and other specified loans, ensuring investor requirements are met from closing through payoff. The position generally requires attendance from 8:30 a.m. to 5:30 p.m. local time Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. The role communicates and problem-solves with teammates, clients, vendors, and other stakeholders, sometimes in combination with travel.

Requirements

Excellent written and oral communication skills across all levels of the organization.
Ability to work as part of a team while making a strong individual contribution.
Excellent attention to detail, judgment, flexibility, and dependability.
Strong time-management and organizational skills.
Ability to maintain a positive attitude while handling a large volume of work.
Ability to take ownership of work, take on challenges, acknowledge growth opportunities, and demonstrate patience when learning new processes.
Courtesy, respect, and thoughtfulness when working with colleagues and other stakeholders.

Nice To Haves

Bachelor’s degree in Insurance or Risk Management.
Exposure to commercial property insurance experience.

Responsibilities

Perform quality control assessments of newly closed loans to check the accuracy and timeliness of onboarding in the insurance management system.
Request and track receipt of full insurance policies using internal system dashboards and reports.
Support Insurance Analysts and the broader team with projects, overflow work, policy expiration follow-ups, and compliance cleanup efforts.
Perform general administrative tasks, including filing, data entry, mail distribution and management, and support for special projects.
Communicate and problem-solve with teammates, clients, vendors, and other stakeholders, sometimes in combination with travel.
Perform other duties as assigned.

Benefits

Up to 83% subsidized medical payroll deductions.
Competitive dental and vision benefits.
401(k) with match.
Pre-tax transit and commuting benefits.
Health and wellness program with cash rewards and resources supporting health, engagement, and balance.
Paid maternity and parental leave, as well as other family paid leave programs.
Company-paid life insurance and short- and long-term disability insurance.
Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts.
Career development opportunities.
Volunteer hours and donation matching.
Discretionary bonus.