Insurance Specialist - Insurance

Hattiesburg Clinic•Hattiesburg, MS

About The Position

The Insurance Specialist completes follow-up on denials and claims for which no response has been received. The role requires a high school diploma or equivalent. Knowledge of CPT and ICD-10 codes and experience working with multiple payors on denials and appeals are preferred. The position follows a Monday–Friday schedule from 8:00 AM to 5:00 PM.

Requirements

  • High school diploma or equivalent.
  • Strong discretion and ability to handle confidential information.
  • Composure in fast-paced, high-pressure environments.
  • Willingness and ability to learn new technologies.
  • Dependable, punctual, and highly detail-oriented.
  • Strong multitasking and independent-work capabilities.
  • Excellent written and verbal communication skills.
  • Accurate documentation skills.
  • Ability to consistently follow established workflows.
  • Proficiency in Microsoft Office applications, including Outlook, Teams, Word, Excel, and PowerPoint.

Nice To Haves

  • Solid knowledge of CPT and ICD-10 codes.
  • Previous experience working with multiple payors, including BCBS, UHC, Medicare, and Medicaid, on denials and appeals.

Responsibilities

  • Follow up on denials.
  • Follow up on claims for which no response has been received.
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