Insurance Specialist

AgWest Farm Credit•Spokane, WA

5d•$40,000 - $66,200

About The Position

AgWest Farm Credit is hiring an Insurance Specialist I or Insurance Specialist II for its Washington Lending and Insurance department in Spokane, Washington. This full-time position reports to the Insurance Agent II, AVP and assists in providing high-quality, profitable, and constructive insurance products and related services to customers. The role gathers and verifies customer information, supports application and documentation processes, monitors follow-up requirements, maintains accurate records, and provides clerical and customer-service support. The employee is expected to maintain crop insurance industry knowledge through ongoing education and training and may travel up to 10%, including overnight travel within AgWest's territory.

Requirements

High school diploma or equivalent.
Insurance or general office function experience.
Strong organizational and customer service skills.
Ability to work efficiently and effectively in a fast-paced environment with shifting priorities.
Ability to work independently and as part of a team.
Obtain appropriate state insurance agent license(s) within six months of assuming the role.
Willingness and ability to travel up to 10%, including overnight travel throughout the AgWest territory.

Responsibilities

Gather customer and applicant information and supporting data in person, by phone, or in writing to complete required applications, documents, or reports.
Accurately enter and adjust verified customer information for review and action by an agent or others.
Monitor follow-up requirements in assigned areas.
Comply with applicable regulations and procedures when completing applications, forms, documents, and reports.
Perform clerical duties, including typing correspondence and documents, establishing and maintaining files, answering the telephone, and taking messages.
Help maintain data integrity by keeping databases accurate.
Maintain industry knowledge through ongoing crop insurance education and seminars.
Work effectively with customers, outside parties, and colleagues.
Follow counterparty and vendor management protocols described in company procedures.
Represent and communicate AgWest's values, purpose, and mission.
Perform duties and maintain standards in accordance with company policies, procedures, and internal controls.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance.
Basic term life and AD&D insurance fully paid for by the company.
Annual paid time off: 15 vacation days, 15 sick days, 12 holidays, and 3 volunteer days.
401(k) plan with a 6% match plus a 3% employer contribution.
Employee Assistance Program.
Wellness Program.
Jeans are welcome at work every day.
Vacation accrual rates increase with tenure.
Relocation assistance for eligible candidates who must relocate to accept the position.
Annual performance-based incentive target of 6% of base salary.