Insurance Administrator

Walker & Dunlop•Bethesda, MD

1d•Hybrid

About The Position

The Insurance Administrator supports the analysis of insurance coverage compliance for commercial loans in accordance with investor guidelines. The role is part of Walker & Dunlop’s Servicing - GSE Insurance Compliance department, which supports servicing for Fannie Mae, Freddie Mac, FHA, and certain other loans. The Administrator reviews newly closed loans for accurate and timely onboarding into the insurance management system, tracks insurance policy requests, and supports Insurance Analysts and the broader team with administrative and compliance work. Attendance is generally required from 8:30 a.m. to 5:30 p.m. local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. The estimated base salary is $50,000–$60,000, plus a discretionary bonus. The position offers benefit options and career development opportunities.

Requirements

Excellent written and oral communication skills across all levels of the organization.
Ability to work as part of a team while making a strong individual contribution.
Excellent attention to detail, judgment, flexibility, and dependability.
Strong time-management and organizational skills.
Ability to maintain a positive attitude while handling a large volume of work.
Ability to take ownership of work, take on challenges, acknowledge growth opportunities, and be patient when learning new processes.
Courtesy, respect, and thoughtfulness when working with colleagues and other stakeholders.

Nice To Haves

Bachelor’s degree in Insurance or Risk Management.
Exposure to commercial property insurance experience.

Responsibilities

Perform quality control assessments of newly closed loans to check the accuracy and timeliness of onboarding in the insurance management system.
Request and track receipt of full insurance policies using dashboards and reports in the internal system.
Support Insurance Analysts and the broader team with projects, overflow work, policy expiration follow-ups, and compliance cleanup efforts.
Complete general administrative tasks, including filing, data entry, mail distribution and management, and support for special projects.
Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, sometimes in combination with travel.
Perform other duties as assigned.

Benefits

Up to 83% subsidized medical payroll deductions.
Competitive dental and vision benefits.
401(k) with match.
Pre-tax transit and commuting benefits.
Health and wellness program with cash rewards and resources.
Paid maternity and parental leave, as well as other family paid leave programs.
Company-paid life insurance and short- and long-term disability insurance.
Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts.
Career development opportunities.
Volunteer hours and donation matching.