Tire Supervisor Full Time $1000 Sign on Bonus

BJ's Wholesale Club•Columbia, MD

4d•$21 - $26

About The Position

The Tire Supervisor manages tire bay operations at the club level, including tire sales, installation and repairs, team supervision, and compliance with tire bay policies and procedures. The role is responsible for safe operations, appropriate staffing, equipment and inventory, member service, sales transactions, records, training certifications, and a clean and professional tire bay and waiting area. The supervisor leads and develops tire bay team members through coaching, training, feedback, and performance appraisals. They set service and operational standards, support team engagement, promote a safe and inclusive environment, and use business reporting to identify opportunities and drive performance. The role also supports club standards and may perform duties in other departments as needed. In Florida, anyone working as a Manager on Duty must obtain and maintain a qualifier certification from the Florida Department of Agriculture and Consumer Services when overseeing retail propane operations. BJ’s pays the full training and exam costs for this certification. Regular, predictable, full attendance is an essential function of the job.

Requirements

At least 18 years of age.
Valid driver’s license and ability to drive vehicles with automatic and manual transmissions.
Strong interpersonal and organizational skills and attention to detail.
Basic computer skills.
Knowledge of tires, batteries, propane tanks, and tire bay equipment.
Ability to lift over 30 pounds with assistance.
Leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results.
Must pass Michelin training levels one through four within three months of hire.
Regular, predictable, full attendance.

Nice To Haves

High school diploma and/or college degree preferred.
Prior tire installation and sales experience preferred.
Level 400 certified technician preferred.

Responsibilities

Supervise tire bay team members and ensure they work safely and follow tire bay policies and procedures.
Ensure proper scheduling and staffing in areas of responsibility.
Oversee proper tire installation, including mounting, dismounting, rotating, and balancing.
Install, sell, and repair tires; dispose of tires properly; and ensure propane tanks are filled according to club policy.
Maintain and order tire installation equipment and ensure its safe and proper operation.
Maintain a clean, professional tire bay and waiting area; merchandise tire displays and automotive products.
Ensure knowledgeable service at the tire desk and coordinate with Home Office regarding member tire needs as needed.
Maintain accurate and complete supply inventory and appropriately use available special-order tire programs.
Monitor tire bay sales transactions and handle cash transactions when applicable.
Comply with safety and cleanliness standards and manage tire bay audits and checklists.
Oversee tire bay records-retention policies and procedures.
Ensure tire bay team members complete TIA and Titan Certifications on time and that certifications are on file; follow up on additional required training through PlayerLync.
Build working relationships with tire bay team members, motivate and empower them, and support their growth within the company.
Complete and administer performance appraisals and provide clear, constructive communication.
Maintain club policies and procedures.
Perform other assigned duties, including working in other departments as needed.
Lead through change, communicate effectively, set expectations, provide timely direction and feedback, and hold teams accountable for results.
Coach and train team members, support engagement and compliance, address or escalate concerns, and promote an inclusive, respectful, and safe environment.
Set service standards and support team members in resolving member concerns; deliver GOLD Member Standards and club standards.
Use business metrics and reporting to identify trends and opportunities, improve performance and profitability, and communicate how operational performance connects to club financial targets.
In Florida, obtain and maintain the required qualifier certification when working as a Manager on Duty overseeing retail propane operations.

Benefits

Weekly pay.
Daily Pay access to earned pay before payday; a fee may apply.
Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Three medical plan options.
Optional dental and vision coverage.
Health Savings Account and flexible spending account options.
401(k) retirement savings plan with company match for team members age 18 and older.
Employee Stock Purchase Plan with shares purchasable at a 15% discount.
$1,000 sign-on bonus.