Service Technician Boston

Michelin • Windham, NH

10d

About The Position

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. The role provides in-house and onsite tire service for forklift and other material-handling equipment. Mechanical experience is preferred but not required; training is provided. The technician contributes input on customer service and operational improvements, continually builds knowledge of products and services, and takes ownership of the role in support of the Service Center’s success. The position requires being at least 21 years old, passing a urine drug screen and DOT physical as a condition of an offer (subject to ADA and reasonable accommodation processes), and passing a background check at the appropriate stage consistent with state law. The role is not available for immigration sponsorship.

The position is a day-shift role with start times that may vary. Shifts are eight hours, with overtime available after 40 hours. Work takes place in an industrial environment and a service vehicle, including customer locations that may be indoors or outdoors and have varying noise and hot or cold conditions. The work environment is tobacco-free, including alternatives such as vaping. The job involves regular bending, crouching, squatting, reaching, and prolonged standing, and requires lifting up to 75 pounds; lift-assist equipment is available.

Michelin describes opportunities for personalized development plans, mentorship, cross-functional opportunities, and career advancement, along with an inclusive culture, innovation-focused work, and community impact. The company provides equal employment opportunities and reasonable accommodations for disabilities and sincerely held religious beliefs.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent experience.
• Valid driver's license.
• Dedication to prioritizing personal safety and the safety of others.
• Punctuality and effective time-management skills.
• Strong attention to detail, initiative, and critical-thinking skills.
• Ability to work independently.
• Ability to lift up to 75 pounds; lift-assist equipment is available.
• Ability to communicate effectively and professionally with customers.
• Ability to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation processes.
• Ability to pass a background check at the appropriate stage consistent with state law as a condition of an offer of employment.

Nice To Haves

• Mechanical experience is preferred.
• Knowledge of MS Office Suite applications, including Word and Excel, and an ERP system is a plus.

Responsibilities

• Install forklift and other material-handling tires in-house and onsite using a hydraulic tire press.
• Dismount and mount tires and service customer products according to customer orders.
• Perform preventive maintenance and keep all equipment, including service vehicles, clean.
• Immediately report materials that do not meet quality standards; equipment requiring maintenance; delays at customer sites; potential issues with customer equipment before servicing; accidents; and safety concerns or other potential hazards to the Service Manager.
• Provide input on customer service and operational improvements.
• Continuously improve knowledge of the company’s products and services and take ownership of the position’s function.

Benefits

• 401(k) matching
• Paid time off
• Dental insurance
• Health insurance
• Life insurance
• Incentive bonus opportunities
• Personalized development plans, mentorship, cross-functional opportunities, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED