Service Technician Boston

Michelin • Windham, NH

12d

About The Position

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. The role supports maintenance of forklift fleets by providing customized tire services that promote safe operations and maximize uptime. Mechanical experience is preferred, but not required; training will be provided for needed skills. Applicants must be at least 21 years old.

The technician performs in-house and onsite tire installation and service for forklifts and other material-handling equipment. The position is a day shift with variable start times and eight-hour shifts; overtime is available after 40 hours. The role requires customer communication, attention to safety and quality, and ownership of the position’s contribution to the Service Center. Candidates must pass a urine drug screen, DOT physical, and background check as conditions of an offer, subject to applicable accommodation processes and state law. Immigration sponsorship is not available.

Work takes place in an industrial environment and in a service vehicle at customer locations, which may be indoors or outdoors and may involve varying noise levels and hot or cold conditions. The work environment is tobacco-free, including vaping alternatives. The job involves regular bending, crouching, squatting, reaching, and prolonged standing, as well as lifting up to 75 pounds; lift-assist equipment is available.

Michelin describes opportunities for personalized development plans, mentorship, cross-functional work, and advancement, as well as an inclusive culture, innovation-focused work, and community impact through sustainable business practices.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent experience.
• Valid driver's license.
• Ability to lift up to 75 pounds; lift-assist equipment is available.
• Ability to perform regular bending, crouching, squatting, and reaching movements and stand for prolonged periods.
• Punctuality and effective time-management skills.
• Strong attention to detail, initiative, and critical thinking.
• Ability to work independently.
• Effective professional communication with customers.
• Must pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to the ADA and reasonable accommodation process.
• Must pass a background check at the appropriate stage, consistent with state law, as a condition of an offer of employment.

Nice To Haves

• Mechanical experience is preferred.
• Knowledge of MS Office Suite applications, such as Word and Excel, and an ERP system is a plus but not required.

Responsibilities

• Install forklift and other material-handling tires in-house and onsite using a hydraulic tire press.
• Dismount and mount tires and service customer products according to customer orders.
• Perform preventive maintenance and keep all equipment, including service vehicles, clean.
• Immediately report to the Service Manager materials that do not meet quality standards, equipment requiring maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents, safety concerns, and other potential hazards.
• Provide input on customer service and operational improvement.
• Continuously improve knowledge of products and services and take ownership of the position’s function in relation to Service Center success.
• Communicate professionally with customers.
• Prioritize personal safety and the safety of others.

Benefits

• 401(k) matching
• Paid time off
• Dental insurance
• Health insurance
• Life insurance
• Incentive bonus opportunities
• Personalized development plans, mentorship, cross-functional opportunities, and opportunities for advancement
• Option to join a Connected Community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED