Service Technician - Boston, MA
About The Position
The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role completes resident-requested work orders and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains inventory and service documentation, and helps care for grounds and shared spaces. It also supports safety and risk-management practices, may inspect contractors’ work, and assists with property inspections. The position requires working inside and outside in all weather conditions and being able to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Employees must be able to maneuver up to 25 pounds independently and up to 50 pounds with assistance. The schedule is flexible and includes on-call coverage during evenings, weekends, and holidays. Travel may be required occasionally or regularly to support other properties or attend training and business meetings.
Requirements
- All Service Technicians must hold certifications required by applicable state and local jurisdictions.
- A valid driver's license is required to operate a golf cart on the property when applicable.
- Certified Service Technicians must have EPA Type I and II or Universal certification for refrigerant recycling.
- Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Ability to work indoors and outdoors in all weather conditions.
- Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
- Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Responsibilities
- Complete work orders from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
- Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
- Track maintenance inventory, return unused supplies and equipment to their designated locations, and notify the maintenance supervisor of reordering needs.
- Complete service-request documentation and other paperwork accurately and on time.
- Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
- Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment properly.
- Follow safety and risk-management policies, participate in routine safety meetings and required training, and promptly and accurately report accidents and incidents.
- Periodically inspect contractor, vendor, and service-provider work to verify that quality, materials, services, scope, and specifications meet requirements.
- Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property's physical needs to management.
Benefits
- Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
- Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
- Paid six-week sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
