Tire & Battery Technician - Automotive

Walmart•North Charleston, SC

19h•$20 - $28•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in both the sales and service areas of the department, helping deliver value to members. You collaborate with other associates to meet member expectations and support high-quality customer service. The role includes performing tire and battery service work and using related equipment, tools, digital systems, and point-of-sale technology. You help members make purchasing decisions, process transactions, maintain inventory and documentation, and uphold safety, compliance, and merchandise-handling standards. You also support team members by sharing knowledge, mentoring and training others, and promoting a respectful, supportive, team-oriented work environment. The position requires successful completion of job-required training and assessments within a prescribed time period. The hourly wage range is $20.00 to $28.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within a prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use point-of-sale systems and phone and in-person selling techniques.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make business decisions involving services, safety alerts, product information, product application, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area, accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas.
Complete required paperwork, logs, and other documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and products and act as a brand advocate for the member experience.
Support training and development of team members and promote respectful, supportive, team-oriented work.
Follow company policies, procedures, and ethics and integrity standards, including applicable action plans and the Open Door Policy.
Complete work assignments by setting priorities, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
Build strong, trusting relationships and communicate with impact, energy, and positivity.
Help develop and mentor others, and recognize their contributions and accomplishments.
Serve customers and members, make decisions based on reliable information, and consider how individual work affects the team's results.
Pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards.