Tire & Battery Technician - Automotive

Walmart • Normal, IL

8d • $19 - $27 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with associates to meet members’ expectations. The role includes supporting tire and battery sales and services, applying safety and compliance standards, using department equipment and digital tools, assisting members with purchasing decisions, and maintaining department operations and records. Technicians also help train and mentor team members, model respectful and high-quality service, and follow company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, product information, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track returns and special orders; operate cash registers and process transactions.
• Work in the physical department area and maintain accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas; complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate for the member experience; help train, develop, and mentor team members.
• Follow company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
• Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Support a respectful, inclusive, and team-oriented workplace and contribute to continuous improvement and adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed