Tire & Battery Technician - Automotive

Walmart • Lebanon, TN

3d • $20 - $28 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department and help deliver a strong member experience. You will collaborate with other associates to meet members’ expectations. The role involves working hands-on in the Tire & Battery Center, operating equipment and cash registers, processing transactions, maintaining inventory and safety standards, and using digital tools and systems to support sales, service, and associate engagement.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates about tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, and digital tools to support sales and improve the service experience.
• Use handheld technology and systems to make business decisions related to services, safety alerts, product information, product application, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers, process transactions, and perform hands-on work in the physical service area.
• Maintain accurate inventory and audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify members’ needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and products, support a respectful and team-oriented workplace, and help train team members.
• Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Demonstrate integrity, accountability, customer focus, teamwork, curiosity, resilience, and a commitment to continuous improvement and learning new technologies.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for offered programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed