Tire & Battery Technician - Automotive

Walmart•Edmond, OK
•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with other associates to meet members’ expectations. The role involves delivering customer service, supporting sales, and maintaining safe, compliant, and efficient Tire & Battery Center operations. You will use knowledge of tire and battery products, service standards, safety protocols, equipment, and TPMS systems. Responsibilities also include operating registers, processing transactions, maintaining inventory and documentation, using digital tools, addressing member concerns, and helping train and mentor team members. The role is located at 1117 West I-35 Frontage Road, Edmond, Oklahoma.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS systems, product specifications, and seasonality.
  • Use point-of-sale systems, phone and in-person selling techniques, and digital tools to support sales, improve service, and make timely business decisions.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory, audit, safety, and compliance standards; report complaints, safety hazards, and problems with products, services, or work areas.
  • Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service, support a respectful and team-oriented environment, and help train, develop, and mentor associates.
  • Follow company policies, procedures, ethics, and integrity standards, and use the Open Door Policy as appropriate.
  • Complete work assignments by setting priorities, collaborating with others, communicating progress, addressing improvement opportunities, and adapting to change and feedback.
  • Promote a culture of belonging, teamwork, integrity, customer service, learning, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off (PTO and/or PPTO).
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid Live Better U education program for eligible full-time and part-time associates.
  • Performance-based bonus awards.
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