Tire & Battery Technician - Automotive

Walmart • Eau Claire, WI

4d • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You collaborate with other associates to meet members’ expectations, support sales and service requests, and maintain safe, compliant, and effective operations.

The role involves using service equipment and digital tools, applying tire and battery industry guidelines and product knowledge, processing sales transactions, maintaining inventory and records, and communicating equipment or supply needs and safety concerns. You also support the development of team members through training, mentoring, and modeling respectful, high-quality service. The position requires a valid state-issued driver’s license, completion of required training and assessments within the prescribed period, and being at least 18 years old.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use handheld technology and digital systems to support sales, improve service, respond to safety alerts, access product information, and make business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead, and track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and promote a respectful, supportive, team-oriented work style.
• Assist in training team members and help address obstacles to their success.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
• Complete work assignments by setting priorities, collaborating with others, communicating progress, and adapting to change and feedback.
• Promote a respectful and inclusive workplace, build trusting relationships, develop and mentor others, and recognize contributions.
• Act with integrity and accountability, serve members, make decisions using reliable information, and support continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase program.
• Company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed