Tire & Battery Technician - Automotive

Walmart•Sioux City, IA

1d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and work with other associates to meet members’ expectations. The role involves tire and battery service knowledge, customer assistance, operating equipment and point-of-sale systems, handling inventory and transactions, and supporting a safe, compliant, team-oriented work environment.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service while following safety and compliance protocols, tire and battery industry guidelines, and service standards.
Use knowledge of equipment operations, tire pressure monitoring systems (TPMS), product specifications, and product seasonality.
Use point-of-sale systems, phone and in-person selling techniques, and digital tools to support sales and service.
Use handheld technology and systems to make business decisions involving services, safety alerts, product information, product applications, and training; adapt to new tools and encourage others to use them.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area, inventory accuracy, audit standards, and safety and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
Package, label, and store merchandise according to company policies and procedures.
Identify members’ needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and products, support training, and help develop, influence, and inspire team members.
Follow company policies, procedures, ethics standards, and applicable action plans; use the Open Door Policy.
Complete work assignments by setting priorities, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
Build respectful, supportive, and trusting working relationships; help develop and mentor others and recognize their contributions.
Act with integrity and accountability, serve customers and members, make decisions using reliable information, and support continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards.