Tire & Battery Technician - Automotive (Full Time $19/Hr)

Walmart•Mentor, OH
•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in both the sales and service areas of the department and help deliver member-focused service. You collaborate with associates to meet members’ expectations, share knowledge, and support team development. The role involves tire and battery service, operating equipment and point-of-sale systems, supporting sales, maintaining inventory and documentation, and following safety, compliance, and company policies. The position is based at the Sam’s Club in Mentor, Ohio.

Requirements

  • Valid state-issued driver’s license.
  • Must be 18 years of age or older.
  • Must successfully complete required job trainings and assessments within the prescribed time period.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Provide safe and efficient customer service while following safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
  • Use point-of-sale systems, phone and in-person selling techniques, and digital tools to support sales and service decisions.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
  • Complete required paperwork, logs, and other documentation; package, label, and store merchandise according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service and a respectful, supportive, team-oriented approach; assist with training and development of team members.
  • Comply with company policies, procedures, ethics, and standards; collaborate with managers, coworkers, customers, and business partners to complete assignments and improve work processes.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off and/or paid protected time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid Live Better U education program, including tuition, books, and fees for eligible associates.
  • Performance-based bonus awards.
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