Tire & Battery Technician - Automotive

Walmart•Great Falls, MT
•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas and help deliver a strong member experience. You will collaborate with associates to meet members’ expectations, support sales and service requests, and promote safe and efficient customer service. The role involves applying knowledge of tire and battery products, safety and compliance standards, equipment, and service processes; using digital tools and point-of-sale systems; operating cash registers and processing transactions; maintaining inventory and work areas; and helping train and mentor other technicians. You will also model respectful, ethical, customer-focused teamwork and comply with company policies and procedures. The hourly wage range is $20.00 to $28.00. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances. The position is based at 401 Northwest Byp, Great Falls, Montana. A valid state-issued driver's license and being at least 18 years old are required. Required job trainings and assessments must be completed within the prescribed time period.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

  • Auto service industry experience.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
  • Educate associates about tools, tasks, and resources, and mentor new technicians.
  • Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
  • Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory and uphold audit, safety, and compliance standards.
  • Report complaints, safety hazards, and problems with products, services, and work areas.
  • Complete paperwork, logs, and other required documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service, respectful teamwork, and company values; help develop, influence, and inspire others.
  • Complete work assignments and priorities, communicate progress, and recommend ways to address improvement opportunities.
  • Follow company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
  • Adapt to change and learn from difficulties and feedback; support continuous improvement and the use of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education program, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards.
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