Tire & Battery Technician - Automotive

Walmart • Jacksonville, FL

3d • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves supporting sales and service requests, maintaining equipment and inventory, processing transactions, following safety and compliance requirements, and delivering high-quality customer service. Technicians use digital tools and systems to support service operations, make business decisions, and stay informed about alerts, products, applications, and training. They also model respectful, ethical, team-oriented behavior and help train and mentor other associates.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and educate and mentor associates.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, and product specifications.
• Operate service equipment and use knowledge of TPMS, product seasonality, and Point of Sale systems.
• Use digital tools and handheld technology to plan and support sales, improve service, and respond to safety alerts, product information, applications, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, product or service problems, and work-area issues.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and respectful, supportive, team-oriented conduct; help train and develop associates.
• Comply with company policies, procedures, ethics, and integrity standards, and use the Open Door Policy.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and identify improvement opportunities.
• Promote belonging, teamwork, accountability, integrity, customer-first service, continuous improvement, and learning.
• Successfully complete required job training and assessments within the prescribed time period.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or protected paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed