Tire & Battery Technician - Automotive

Walmart • Dallas, TX

11h • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with other associates to meet members’ expectations, support sales and service requests, and contribute to a safe, compliant, and well-maintained work area. The role involves using equipment and digital tools, processing transactions, maintaining inventory and documentation, assisting members with purchasing decisions, and supporting the training and development of team members.

The position also calls for modeling respectful, ethical, customer-focused, and team-oriented behavior; following company policies and safety standards; and adapting to new tools, technologies, priorities, and feedback.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, and handheld digital tools to support sales, service, safety, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area, accurate inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Model high-quality service and respectful, supportive, team-oriented conduct; help train, develop, and mentor team members.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy and applicable action plans.
• Complete assignments and priorities by coordinating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Support a culture of belonging, accountability, integrity, customer service, learning, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed