Tire & Battery Technician - Automotive

Walmart • Longmont, CO

1d • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with associates to meet members’ expectations, support sales and service requests, and maintain safe, accurate, and compliant operations. The role involves working hands-on in the physical service area, using tools and digital systems, assisting members with purchasing decisions, and helping train and mentor team members.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and use effective interpersonal and communication skills.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment procedures, and product specifications, including TPMS requirements and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use handheld technology and other digital tools to support sales, service, safety, product information, application, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems involving products, services, or work areas.
• Complete required paperwork, logs, and other documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Promote the member experience and model high-quality service and products; support training and development of team members.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicating progress; and adapting to change, difficulties, and feedback.
• Contribute to a respectful, inclusive, team-oriented workplace; build relationships, communicate positively, and help develop and mentor others.
• Act with integrity, accountability, and transparency, and support the company’s goal of becoming a regenerative company.
• Put customers and members first, make decisions using reliable information, and consider how work affects the team and stakeholders.
• Pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed