Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a positive experience to members. You collaborate with associates to meet members’ expectations, demonstrate knowledge of tire and battery products and service standards, and use digital tools and equipment to support sales, safety, and service operations. The role includes assisting members with purchasing decisions and resolving concerns; operating cash registers and processing transactions; maintaining equipment, inventory, and work areas; monitoring returns and special orders; communicating supply needs and reporting hazards or problems; and completing required records and documentation. You also support and mentor other associates, promote respectful teamwork, and follow company policies, safety requirements, and standards of ethics and integrity.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.
Nice To Haves
- Auto service industry experience.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
- Educate associates on tools, tasks, and resources, and mentor new technicians.
- Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, product information, and training.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
- Report complaints, safety hazards, and problems with products, services, or work areas.
- Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Support associate training and development, model high-quality service, and contribute to a respectful, supportive, team-oriented workplace.
- Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
- Follow company policies, procedures, ethics standards, and applicable action plans.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards.
- Potential additional hourly premiums depending on schedule, facility, season, or work performed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
