Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with associates to meet member expectations, support sales and service requests, and maintain safe and compliant work practices. The role involves applying knowledge of tire and battery products, service standards, safety protocols, equipment, and TPMS; using digital tools and systems to support service and business decisions; operating cash registers and processing transactions; maintaining inventory and required documentation; and identifying member needs and resolving concerns. You will also help train, mentor, and support other associates, model high-quality service, and contribute to an inclusive, ethical, and team-oriented workplace. The position is located at 1900 Oxford Exchange Blvd, Oxford, Alabama. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in certain circumstances.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.
Nice To Haves
- Auto service industry experience.
- Retail experience.
Responsibilities
- Provide safe and efficient service in the Tire & Battery Center’s sales and service areas.
- Collaborate with team members to fulfill sales and service requests and help meet member expectations.
- Educate associates about tools, tasks, and resources, and help mentor and train technicians and team members.
- Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Use digital tools, handheld technology, and systems to support sales, service, safety, product information, training, and business decisions.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and audit, safety, and compliance standards.
- Report complaints, safety hazards, and problems with products, services, or work areas.
- Complete paperwork, logs, and other required documentation.
- Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Model high-quality member service and support a respectful, supportive, and team-oriented workplace.
- Follow company policies, procedures, ethics, and integrity standards, and complete assigned work using relevant policies, data, and resources.
- Communicate progress and information, manage priorities and deadlines, and recommend ways to address improvement opportunities.
- Support inclusion, teamwork, continuous improvement, and the adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible associates.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
