Tire & Battery Technician - Automotive

Walmart•Sioux City, IA

21h•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and deliver a positive member experience. You collaborate with other associates to meet members’ expectations, support sales and service requests, and help maintain safe, accurate, and compliant operations. The role involves applying knowledge of tire and battery products, service standards, equipment, safety and compliance protocols, and TPMS systems. You use digital tools and handheld technology to support sales, service, safety, training, and business decisions. You also operate cash registers, process transactions, manage inventory and documentation, maintain the physical work area, and report equipment, product, service, and safety issues. You are expected to model respectful, supportive, and team-oriented behavior; help train and mentor associates; adapt to change and new technologies; and uphold company policies, ethics, and standards. The position requires a valid state-issued driver’s license and candidates must be at least 18 years old. Required job training and assessments must be completed within the prescribed period.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources; mentor and assist in training new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS systems, product specifications, and seasonality.
Use point-of-sale systems, phones, in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, equipment, and work areas.
Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and a respectful, supportive, team-oriented approach.
Complete work assignments and priorities using policies, data, and resources; communicate progress, meet deadlines, and recommend improvements.
Uphold company policies, procedures, ethics, and integrity standards, including applicable action plans and the Open Door Policy.
Support an inclusive workplace, build trusting relationships, develop others, and contribute to continuous improvement and adapting to change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program, covering eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Additional hourly premiums may apply in specific circumstances.