Tire & Battery Technician - Automotive

Walmart•Dallas, TX

7d•$19 - $27

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role includes supporting sales and service requests, maintaining equipment and inventory, processing transactions, and providing informed assistance to members. You will apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. You will use digital tools and handheld technology to support sales, service, safety, and training, and help other associates learn tools and tasks. You will also maintain accurate records and follow company policies, procedures, and standards of ethics and integrity. The position emphasizes teamwork, respectful and supportive relationships, mentoring and developing associates, customer-first service, continuous improvement, and adapting to new technologies and change. The hourly wage range is $19.00 to $27.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe, efficient customer service and use interpersonal skills to support members and associates.
Apply knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, digital tools, handheld technology, and other systems to support sales, service, safety, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions; maintain accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and work-area issues; complete required paperwork, logs, and documentation.
Package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Promote a positive member experience and model high-quality service and products; help train, develop, and mentor team members.
Follow company policies, procedures, ethics, and integrity standards, including applicable action plans and the Open Door Policy.
Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress and recommend improvements.
Build respectful, supportive, and trusting team relationships; recognize others’ contributions and help create a culture of belonging.
Put customers and members first, make decisions using reliable information, and consider how work affects the team and stakeholders.
Learn, adapt to change and feedback, use new technologies and skills, and support continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.