Tire & Battery Technician - Automotive

Walmart • Great Falls, MT

26d • $20 - $28 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with other associates to meet members’ expectations. The role involves assisting members with purchasing decisions, providing customer service, maintaining inventory and equipment, processing transactions, and following safety, compliance, and company policies. Technicians also use digital tools and systems to support sales, service, training, and business decisions, and help train and mentor team members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and communicate effectively with members and coworkers.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonal product needs.
• Use Point of Sale systems, handheld technology, and digital tools to support sales, service, training, and business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems involving products, services, or work areas.
• Complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and support a respectful, supportive, and team-oriented work environment.
• Help train, develop, and mentor team members and assist in addressing roadblocks.
• Follow company policies, procedures, and ethics standards, including applicable action plans and the Open Door Policy.
• Complete assignments by prioritizing work, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
• Promote inclusion, integrity, accountability, customer service, continuous improvement, and the company’s stated values.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed