Tire & Battery Technician - Automotive PT Hiring Event

Walmart•Wichita, KS

8h•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with associates to meet members’ expectations. The role involves delivering customer service, supporting sales, operating equipment and digital tools, maintaining inventory and documentation, and following safety, compliance, and company standards.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, share knowledge of tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service using interpersonal and communication skills.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, and product specifications.
Operate service equipment and use knowledge of TPMS, products, and seasonal offerings.
Use Point of Sale systems and phone and in-person selling techniques.
Use handheld technology and digital systems to plan and drive sales, improve service, support associate engagement, and make business decisions about services, safety alerts, products, applications, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Perform hands-on work in the physical service area while maintaining accurate inventory, audit, safety, and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation; package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Advocate for the brand by valuing the member experience and modeling high-quality service and products.
Support, train, develop, and mentor team members; encourage respectful, supportive, and team-oriented work.
Comply with company policies, procedures, ethics, and integrity standards, including using the Open Door Policy and implementing related action plans.
Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Demonstrate respect, integrity, customer focus, curiosity, resilience, continuous improvement, and openness to new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education program through Live Better U, with eligible programs ranging from high school completion to bachelor's degrees and including English Language Learning and short-form certificates.
Performance-based bonus awards.