Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You will work collaboratively with other associates to meet members’ expectations. The position involves assisting with tire and battery services and sales, using equipment and digital tools, operating cash registers, processing transactions, maintaining inventory and required documentation, and following safety, compliance, and company standards. Technicians also support and mentor team members, address member needs and concerns, and model respectful, high-quality service.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.
Nice To Haves
- Auto service industry experience.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and help educate and mentor associates.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
- Use Point of Sale systems, phones, in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain the physical work area, inventory accuracy, audit, safety, and compliance standards; report complaints, hazards, and problems involving products, services, or work areas.
- Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Act as a brand advocate by modeling high-quality service and products, supporting training, and helping develop and inspire associates.
- Follow company policies, procedures, ethics, and integrity standards; complete assignments using policies, data, and resources, and communicate progress and improvement opportunities.
- Promote a respectful, inclusive, team-oriented workplace; build relationships, recognize others’ contributions, and help develop and mentor colleagues.
- Put customers and members first, make decisions using reliable information, support team results, and adapt to change and new technologies.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards.
- Potential premiums based on schedule, facility, season, or specific work performed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
