Timekeeping Technician

Santa Clara Valley Transportation Authority•San Jose, CA

21h•Onsite

About The Position

VTA (North Yard) is looking for a self-motivated, punctual candidate who is ready to work in the fast-paced, customer-driven field of timekeeping. The ideal candidate can quickly learn administrative procedures and pay practices derived from various labor contracts. The ideal candidate will demonstrate the ability to assist colleagues within the department as well as across other departments. The candidate is expected to adhere to strict deadlines while managing daily tasks. The candidate may need to work overtime, including weekends and holidays, based on business needs. Under the direction of Naunihal Singh, Chief Operating Officer, the Operations Division operates, analyzes, maintains, and manages VTA's bus and rail transit system and facilities. It also oversees contracted shuttle and ADA paratransit services. Operations consists of the Chief Operating Officer's Administrative unit - Operations Administration - as well as Bus & Rail Transit Operations, Bus & Rail Transit Maintenance, Operations Development, Special Event Service, Facilities Maintenance, Operations Analysis Reporting & Systems, and Regional Transportation Services. Together, Operations comprises 14 functional units - Operations Administration; Bus & Rail Transit Operations; Service Management; Rail Maintenance; Bus Maintenance; Way, Power & Signal Maintenance; Facilities Maintenance; Maintenance Engineering; Warranty & Quality Assurance; Operations Development; Regional Transportation Services; and Operations Analysis, Reporting and Systems. Under general supervision, the Timekeeping Technician compiles and processes pay and attendance records for Bus Operators, Light Rail Operators, and maintenance personnel; and performs other moderately complex and responsible duties as required. This is a journey-level clerical classification. The Timekeeping Technician differs from other clerical classes in that positions in this classification are assigned to a bus or light rail yard, and incumbents specialize in timekeeping and attendance recordkeeping activities specific to Bus Operators, Light Rail Operators, and maintenance personnel. Incumbents in this class must have a comprehensive knowledge and understanding of clerical processes and procedures, relevant sections of collective bargaining agreements, and the ability to perform a high volume of numerical calculations quickly and accurately. The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development. VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Requirements

Sufficient training, education, and experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of education and experience equivalent to completion of high school, or equivalent, and two (2) years of clerical experience that includes calculating solutions to various mathematical problems and/or compiling numerical data.
Course work or experience in computer software programs such as word processing, database, and spreadsheets is required.
Basic mathematics, including addition, subtraction, multiplication, and division.
Standard office administrative practices and procedures, including business letter writing and the operation of common office equipment such as typewriters, calculators, copy machines, facsimiles, and personal computers (including word processing, database, and spreadsheet software).
Applicable sections of collective bargaining agreements.
Policies and procedures related to timekeeping and attendance.
Record keeping, filing, indexing, and cross referencing.
Correct English usage, including spelling, grammar, and punctuation.
General customer service skills.
Calculate solutions to mathematical problems involving addition, subtraction, multiplication, and division.
Perform a high volume of numerical calculations quickly and accurately.
Gather and compile information; prepare reports and numerical summaries.
Type correspondence, reports, technical specifications, memoranda, lists, and other written materials or documentation.
Operate modern office equipment, including personal computers (with common business software including word processing, database, and spreadsheet).
Learn specialty software programs as required.
Learn and apply provisions of collective bargaining agreements.
Review and research information and formulate conclusions based upon prescribed policies and procedures.
Establish and maintain effective relationships with those contacted in the course of work.
Follow oral and written directions.
Work well independently, when required, and as a member of a team.
Work odd and unusual hours when necessary, including overtime.
Organize work, set priorities, and adjust to frequently changing priorities.
Meet critical deadlines and follow up assignments with minimal supervision.
Maintain various computerized and hardcopy records.

Nice To Haves

Ability to assist colleagues within the department as well as across other departments.
Ability to adhere to strict deadlines while managing daily tasks.

Responsibilities

Compiles and processes pay and attendance records for Bus Operators, Light Rail Operators, and maintenance personnel.
Performs other moderately complex and responsible duties as required.
Enters, verifies, and maintains records of time worked, overtime, leaves, and absences.
Tracks and ensures accuracy of State Disability Insurance, Workers’ Compensation, and related timekeeping records.
Prints and reviews various timekeeping and attendance reports.
Enters and retrieves personnel, timekeeping, and attendance data in automated computer systems, computer records, and other computer-based information systems.
Researches, extracts, and compiles data for timekeeping and attendance reports and other documentation.
Prepares spreadsheets for timekeeping and paycheck adjustments.
Prepares correspondence, reports, memoranda, lists, and other written materials or documentation using word processing equipment, software, or other electronic office equipment.
Prepares documents related to discipline processes.
Proofreads and checks hardcopy documents and computer entries for accuracy, completeness, and compliance with collective bargaining agreements and VTA policies and procedures.
Sets-up, maintains, and revises filing systems; prepares new file folders, performs filing and file retrieval duties; purges outdated information as necessary.
Assists employees by answering questions or referring them to the appropriate source of information; distributes forms and assists in their completion; and schedules appointments.
Researches timekeeping data to resolve discrepancies.
Receives, sorts, and distributes mail, reports, and other materials; prepares mailings.
Orders and receives materials, supplies, and equipment; verifies quantity and condition; makes deliveries.
Operates a variety of office equipment, such as personal computers, calculators, telephones, fax machines, and photocopiers.
Maintains office equipment including contacting service and repair personnel.
May assist in the training of new or temporary personnel.
Performs other related work as required.