Timekeeping Analyst

Oregon Health & Science University•Portland, OR

About The Position

The Timekeeping Analyst works in the Payroll, Timekeeping Service Center within OHSU Finance, which is responsible for processing, reporting, and interpreting the university’s financial transactions. Under the direction of the Timekeeping Service Center Manager, the analyst provides advanced UKG Kronos Timekeeper, Scheduler, and Badge Reader expertise and user support to the OHSU campus community, along with timekeeping reporting expertise and project support. The position supports accurate and timely payroll processing by maintaining timekeeping and scheduling documentation, configuring and validating timekeeping processes, resolving Kronos errors, processing setup requests, and monitoring interfaces between Kronos and other OHSU applications. It also contributes to system design and development, evaluates requirements and data, supports workforce management initiatives and bargaining-related analysis, and provides training and customer support to managers, timekeepers, schedulers, HR Business Partners, employees, and other end users. The role requires a bachelor’s degree and one year of Computer Science experience, or an equivalent combination of training and/or experience. Required experience includes working in a health care and/or education environment and using Kronos Workforce Applications, including timekeeping, scheduling, and badge readers. The job posting describes benefits for full-time employees and notes that OHSU is Oregon’s only public academic health center.

Requirements

Bachelor’s degree and one year of Computer Science experience, or an equivalent combination of training and/or experience.
Experience in a health care and/or education environment.
Experience with Kronos Workforce Applications, including Timekeeping, Scheduling, and Badge Readers.
Hands-on experience with Kronos toolsets, including application configuration and development of ad hoc reports and data integration routines.
Experience with business analysis/software development, particularly requirements gathering and user acceptance testing.
Experience providing user support or assistance on-site, by phone, or by email.
Experience building training materials and training end users on Kronos applications.
Knowledge of Kronos applications, toolsets, and workflows.
Knowledge of timekeeping and scheduling in a health care environment.
Expertise in packaged software requirements gathering and documentation.
Expertise in packaged software user acceptance testing.
Expertise using Microsoft Office applications.
Knowledge of principles and processes for providing excellent user support service.
Troubleshooting and analytical skills, including proactively pursuing problem resolution to satisfy customer needs.

Nice To Haves

Two years of related experience.
Expertise in general payroll processes.
Knowledge of Oracle toolsets.
Proficiency or certification in Kronos applications.

Responsibilities

Use advanced knowledge of UKG Kronos scheduling, timekeeping, attendance, bargaining agreements, and payroll processes.
Create and maintain documentation for timekeeping and scheduling functions to support accurate and timely payroll processing.
Configure and run timekeeping validation and audit procedures; analyze and process timekeeping setup requests.
Maintain the Kronos/Payroll checklist and validate checklist items for payroll processing.
Review Kronos entries and resolve errors associated with payroll processing.
Provide clarification and advice on timekeeping and scheduling laws, policies, and collective bargaining agreements.
Monitor and troubleshoot interfaces and data mapping between Kronos and other OHSU applications.
Contribute to functional and technical design documents, test plans and cases, user training materials, and implementation documentation.
Review bargaining agreement provisions affecting timekeeping and scheduling to ensure procedures align with applicable laws, agreements, and policies.
Gather and analyze departmental data and stakeholder feedback, then consolidate findings into business requirements for system development.
Troubleshoot complex timekeeping and scheduling issues and provide timely resolution.
Attend meetings and provide technical and functional expertise concerning the position’s responsibilities and UKG Kronos.
Partner with Payroll Management, ITG, and HR teams on workforce management configurations, implementations, modifications, upgrades, requirements gathering, gap analysis, design, development, and support.
Develop, update, and maintain timekeeping reports using UKG Kronos reporting tools, SQL queries, Cognos, spreadsheets, and data extraction methods.
Analyze complex data and present findings to support bargaining negotiations and decision-making; provide complex confidential data for union negotiations.
Serve as a subject matter expert on timekeeping, scheduling, and attendance management.
Recommend improved processes, methodologies, systems, tools, and services for the timekeeping and scheduling function.
Develop and maintain formal timekeeping, scheduling, and attendance management training.
Facilitate working and training sessions for managers, timekeepers, and schedulers, tailoring content to department and work-unit needs.
Develop and distribute communications about Kronos application changes.
Respond to employee and manager inquiries to help ensure compliance with applicable timekeeping and scheduling requirements.
Perform other duties as assigned.

Benefits

Healthcare coverage for full-time employees covered 100% and dependents covered 88%.
$50,000 of term life insurance provided at no cost to the employee.
Two above-market pension plans to choose from.
Paid time off: 208 hours per year, prorated for part-time employees.
Extended illness bank: 64 hours per year, prorated for part-time employees.
Nine paid holidays per year.
Substantial Tri-Met and C-Tran discounts.
Employee Assistance Program.
Childcare service discounts.
Tuition reimbursement.
Employee discounts to local and major businesses.